The following Privacy Policy establish the terms that MEXICOMICS use and protects the information that is delivered by their users at the moment they use their website. This company is committed with the security of the information of their users. When we ask them to fill the personal information fields, which you can be identifies by them, we do it by securing that will only be implemented according with the terms of this document. However this Privacy Policy can change with time or be updated, so we recommend and emphasize to review continuously this website to assure that you agree with these changes.
GATHERED INFORMATION
Our website will be able to gather personal information for example: Name or nickname, contact information such as e-mail address and demographic information. It will also be necessary and required specific information to process an order or realize a delivery or billing.
USE OF GATHERED INFORMATION
Our web site implements the information with the purpose of delivering the best service possible, particularly to maintain a register of users, of orders in case it applies, and to improve our products and services. It is possible that e-mails will be sent periodically through our web site with special offers, new products and other advertising information that we consider relevant for you or that could deliver a benefit. These e-mails will be sent to the address that is provided by you and can be canceled by you at any moment.
MEXICOMICS is highly committed to fulfill the compromise to keep your information safe. We use the most advance systems in our hands and we update them constantly to avoid non-authorized access.
COOKIES
A cookie refers to a file that is sent with the purpose of requesting a permission to store itself in your device, by accepting this file, it creates and the cookie works to obtain information about the web traffic, and also facilitates the future visits to a frequent website. Another function that cookies have is that with them the web can recognize you individually and it can deliver the best personalized service in your web.
Our website implements cookies to be able to identify the sections of our website that are visited and their frequency. This information is implemented only for statistical analysis and afterwards the information eliminates permanently. You can eliminate cookies at any moment in your personal devices. However cookies help to deliver a better service of the websites, these DO NOT give access to information on your device nor your information, unless it is deliver by yourself directly.
RETURN POLICY
Without any exceptions, we DO NOT accept return of digital products such as comic books, books, magazines or electronic publishing in general due to the possibility of a duplicate of the file. Same situations applies to products with discount or electronics products that come along with physical products there is NO return. In physical products that are printed such as books, comic books, calendars, posters, framed posters, etc. the return will only happen if the product arrived damaged and/or incomplete, and the request must be applied in a maximum lapse of 3 (three) days after receiving the product. The returned products must have the labels stick to them and must be returned with the original packaging. The cost of delivery will not be returned in any case.
The subscriptions or payments in advance of digital products that will be published in the future, cannot be canceled until is finished the subscribed period.
To do a return of a product, follow the next steps:
- Sign in on our website of online return using you e-mail and information required.
- Select the products that you wish to return or change from your order.
- Print the prepaid shipping label that you will receive on your e-mail. Send all the products using this label.
EN 
ES